Beaufort House Christmas

Policies

BEAUFORT HOUSE INN POLICIES

We appreciate that you have chosen the Beaufort House Inn for your Asheville visit, and we want you to know that your reservation is very important to us. We have a limited number of rooms, so your reservation is a guarantee of your accommodations, and we look forward to providing you with an exceptional experience during your visit.

Guests that book directly with Beaufort House may confirm their reservation with a deposit of 100% for a single night reservation, or 50% of the total booking amount for a 2 or more nights stay. The remainder of your fees will be taken upon arrival.

If you have booked with an Expedia affiliated partner, your full payment will be processed by Expedia. If you choose the "Hotel Collect" option via Expedia, Beaufort House will process your reservation for a 50% deposit for stays of 2 or more nights and/or 100% of a single night reservation. If you have used this avenue of reserving your room, you will need to contact Expedia for any changes or cancellations.

***Please read our COVID-19 cancellation policy***

If your your reservation was booked after May 15th, 2020. We will be operating on a 14 day cancellation notice.
**If you cancel prior to the 14 days before arrival, there will be a $30 fee and the remainder of your deposit will be refunded to your credit or debit card. Please allow 3-5 business days for the refund to reflect.
**Cancellations within the 14 days of arrival will not receive a refund. You may choose to either move your reservation to a later date or receive a credit certificate for the deposit paid. Credit certificates are good for 2 years and can be transferred.

As a small business with limited resources, we must strictly adhere to the cancellation policy. If your are uncertain about your ability to keep your reservation, we strongly recommend that your consider trip insurance. You can acquire trip insurance at www.travelguard.com or through other insurers.

Check-in: Anytime after 3:00 PM Please call us if you expect to arrive after 7:00PM so we can make arrangements for an after hours self check in.

Check-out: 11:00 AM.

Due to our guests requests, we are a smoke-free property which includes e-cigarettes and the burning of incense. We do have designated smoking area on the property, away from the Inn and near our gardens

We love pets, but unfortunately cannot accommodate them due to guest allergies. Please call and we can help you make arrangements to board your pet locally.

Children 12 and over are welcome at the Inn. Please call if you have special circumstances


ARRIVAL TIMES
3:00 PM - 7:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.